http://jmfendya.com/contact daily 0.75 2022-05-22 http://jmfendya.com/experience daily 0.75 2023-02-28 http://jmfendya.com/education daily 0.75 2022-05-22 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1556473104283-YOMX1YA3KTF2D925N00G/buffstatelogo.jpg Education - Technology Education Certification This post-baccalaureate certificate reconnected me with my love of technology and process. Over these two years, I not only learned about current and rising technology but also honed my ability to teach and communicate, something that is indispensable in my user experience career. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1556473135190-ZAOB02CK8AUTF5SXTPC2/geneseo-logo-v1.jpg.jpg Education - BA in History This is when I learned how to properly conduct research. Through experience, I got a feel for primary and secondary sources, library and online collections as well as in-person interviews. Along with learning how to research, I was also fine tuning my ability to differentiate between truth and perception – and the value of both. http://jmfendya.com/ux-design-basics daily 0.75 2019-04-28 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1556416242870-VCUDNLVR5XDS0O5O6WV4/teamwork.png User Experience Design Basics https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1556415586231-R9NS40XARYVQEZBE7MXL/teamwork.png User Experience Design Basics https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1556416218915-YWGD5K6TBX83FQ7W1YPM/teamwork.png User Experience Design Basics http://jmfendya.com/process daily 0.75 2019-04-28 http://jmfendya.com/structured-content daily 0.75 2022-05-21 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1571077335770-M1ZQPBRBV8E90X8FJ10O/struc-cont-cta-visual.png Structured Content - Structured Content Example I created this visual, chalk-full of data points, to help gain support for the approach. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1571102215561-I3M79L4PT6VIMR4GMT3S/hopkinslogoHighRes.jpg Structured Content http://jmfendya.com/modules-and-editor-styles daily 0.75 2023-03-10 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653170061870-89NU186427MPZCK4P102/c-1-editor-styles.png Modules and Editor Styles https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653170061685-V2LDT1Q4E6RYD0A9DWY1/c-2-editor-styles.png Modules and Editor Styles https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653170062243-XDC8VKW7XHDC5JH0L2IF/c-3-editor-styles.png Modules and Editor Styles https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1571102155918-ZLGSUSAZKEBT9XQOQEOP/hopkinslogoHighRes.jpg Modules and Editor Styles http://jmfendya.com/excedrin daily 0.75 2022-05-21 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1652042623208-VUV34KSQLHRY1LVFL2XJ/1-flowchart-resized.png Excedrin https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1652042623239-33HDDRZV2VL2XOXQVH77/2-storyboard-resized.png Excedrin https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1652042623690-U67LIND8DNR6NEY13ENE/3-clickable-prototype-resized.png Excedrin https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1652042623769-O5ZFSM3PPU5VJHDDZUTM/4-wireframe-resized.png.png Excedrin https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1652042624233-C5XLWMHGXBEH55XAUA2N/5-live-product-resized.png Excedrin https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/b5d9b3df-7c76-446e-b725-c71759563a72/_ex_product_selector.png Excedrin - Make it stand out Whatever it is, the way you tell your story online can make all the difference. http://jmfendya.com/basf daily 0.75 2022-05-21 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/ea6a4ef6-0898-4e4d-99bc-c3003e018b5a/basf-wire-hero.png BASF - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1435697142517-L65QWAIELYKJLOJXDQRC/image-asset.png BASF http://jmfendya.com/kimberly-clark daily 0.75 2022-05-21 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1441126601120-YGSS670EISEDDPOS3Q5R/image-asset.png Kimberly-Clark https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/91f4a7e7-9331-4d5d-87c7-8c3d697ecfe0/kimberly-clark-wires.png Kimberly-Clark - Make it stand out Click on the image to see the full wireframes pdf. http://jmfendya.com/mlmc daily 0.75 2022-05-21 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1435695923590-6KWDWSW7RTF87VCA5B0D/image-asset.jpeg MLMC https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/f50f197e-e21c-4588-84fb-be27b5ec11c5/mlmc-wires.png MLMC - Make it stand out Click on the image to access the full wireframes pdf. http://jmfendya.com/homepage daily 1.0 2022-05-22 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653252950813-FS92WV920GWQXOR5XK0B/faceted-search-hero.png Home https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653252995450-OKELQDX9057ARAP8BE1B/c-2-ia-flow.png Home https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653253060322-MVCTDUEH058FOQX8VNP9/5-live-product.png Home https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653253204580-VJ28SWYZ3RZK04FZ0AKY/c-1.png Home https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/9ba0c9d7-1289-4c91-8f91-6c7b4b28c7a9/samples.png Home - Work Samples Some examples to show the variety of work I’ve enjoyed. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/fe8ba280-6ad4-4d45-ab83-8db297039832/process.png Home - Processes Save There’s no replacement for good process. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/3e0c9e35-c338-4bfb-af82-ab424e75b6db/basics.png Home - Basics for UX Success Teamwork, research, mobile-first https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1639883947998-JEWV8CJE2UPC6U0XV6ZX/hero-2E305F.png Home http://jmfendya.com/appointment-making daily 0.75 2023-03-10 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653166663864-6JTF0B5ZY2BWHGG088F8/c-1-ia-color.png Appointment Making https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653166663884-QXS4F7LD5UK3Q6F20ZLY/c-2-ia-flow.png Appointment Making https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653166664230-7Q1I4SZ2FKNH6PAB7JL6/c-3-callout.png Appointment Making http://jmfendya.com/personas daily 0.75 2022-12-09 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/a94fe2d7-81ba-4c92-a31a-fd4b0ca1f7ec/persona-detail-page-image.png Personas - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1652043632670-C4WNQN1XCCUKD8U4MCP0/personas-hero-teaser.png Personas http://jmfendya.com/work-samples daily 0.75 2022-12-09 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/6cab8ba6-fc4b-40e6-93ac-b492c74a123a/_basf.png Work Samples - BASF Automotive Newsroom Site Design BASF has their own style guide. Being creative within an existing system is a different kind of fun. Boundaries can be liberating. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/6420fe0d-33fd-43b3-8f53-86ea912700f3/_kimberly-clark-sustainability-2014.png Work Samples - Kimberly-Clark Sustainability Report Kimberly-Clark sees the value in telling their story to the people that use their products. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/104bcae2-06d5-43ad-9ddc-cef1d8269c9e/ia-flow-teaser.png Work Samples - Simplified Appointment Making (JHM) A significant part of my work is making complex scenarios simple, and understanding the best way to make an appointment with Johns Hopkins Medicine can be anything but simple. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/a423d664-75c0-4f3d-9311-a21decd97281/orientation-teaser.png Work Samples - On Site Location /Orientation (JHM) It’s easy to get lost in a large site while browsing content, clicking through menus, in-page text links, and callouts. Determining the issues is just the beginning of finding user-friendly solutions. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/539f8f0f-6740-46df-a7a6-9daf1f8f22c1/_lobster.png Work Samples - Maine Lobster Marketing Collaborative Site Design The Collaborative wants the world to know that not all lobster is Maine Lobster. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/9a13b996-7033-41c7-8b26-fbb9eb6f3ee2/faceted-search-teaser.png Work Samples - Faceted Search Testing (JHM) Digging deep into a database can be made easier with faceted search options, but finding the best way to present the information depends on the approach your user take. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/bd1affff-8047-47ce-8582-5485f4868148/personas-teaser.png Work Samples - Persona Development (JHM) Personas help separate user needs and development preferences. Systems can have many requirements, and a set of specific defined users can help manage them. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/0186203f-be7b-4c2a-9052-c56c4b88ffcb/editor-style-teaser.png Work Samples - Editor Styles and Modules (JHM) Internal systems can be simplified and aligned to get everyone on the same page. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/b5d9b3df-7c76-446e-b725-c71759563a72/_ex_product_selector.png Work Samples - Excedrin Headache Product Selector The Excedrin Headache Product Selector allows users to make a series of selections that ends in a personalized recommendation for the type of headache medicine that best suits their needs. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/c0552929-758a-48f1-8913-5d2675be2434/_structured_content_locations.png Work Samples - Structured Content (JHM) When you need one solution for a large group if similar items, try structured content. Rooted in standardization, it’s a flexible system that grows with the content. http://jmfendya.com/appointment-making-blog daily 0.75 2022-05-21 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/cdd778a0-5693-4a96-a99b-f5c79514bea5/appt-making-user-flows.png Appointment Making (Blog) - Make it stand out Image 1: User Flows https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/ba803783-220e-4675-9e6f-6239857f4145/existing-callout.png Appointment Making (Blog) - Make it stand out Image 3: Request an Appointment Callout https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/a3a55a96-fb76-419c-b9d3-2284ec34b9a7/look-and-feel-2.jpg Appointment Making (Blog) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/3da53519-df99-4887-b628-68e5d92d9379/appt-making-flowchart-color-consolidated.png Appointment Making (Blog) - Make it stand out Image 2: Simplified User Paths (Click to open in a lightbox.) https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/a3a55a96-fb76-419c-b9d3-2284ec34b9a7/look-and-feel-2.jpg Appointment Making (Blog) - Make it stand out Image 4: Appointment Making Screen Flow with Details https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/8974a6a2-eb70-42d3-afed-15e97fd0fb1d/basic-callout.jpg Appointment Making (Blog) - Make it stand out Image 5: Schedule an Appointment Multi-Scenario Callout http://jmfendya.com/orientation-issues daily 0.75 2023-03-10 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653172133778-J61YFO5Y3I2C0QIOEBGU/c-1.png Orientation Issues https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/1653172133925-T6BEA6J3I7O39G4UL2VR/c-2.png Orientation Issues http://jmfendya.com/faceted-search-testing daily 0.75 2023-03-10 https://images.squarespace-cdn.com/content/v1/5575dc7ee4b0b131dad7c2bc/721bf587-7ad5-423d-92de-dfba9f2ff91c/faceted-search-hero.png Faceted Search Testing - Make it stand out Whatever it is, the way you tell your story online can make all the difference.